An all-in-one real estate CRM Property Management Software is capable of handling operations right from lead generation and conversion to validation and payments. With Property-xRM, build a complete Real Estate ecosystem on the powerful Microsoft Dynamics 365 for Real Estate.
Manage all types of Portfolios: Multifamily, Single family, Condos, and more.
Manage Office and Industrial Properties from a single location.
Oversee Mall Management and Retail Property Management with ease.
Once a Real Estate asset is created, there are three things you can do to it: Sell it, Lease it, or Maintain it. Property-xRM as a Real Estate Software makes all of these revenue-generating functions more efficient and helps generate faster ROIs.
With Property-xRM, get a single source of truth across your business and seamlessly manage your customer journey.
Microsoft invests billions of dollars every year into its R&D, so when you buy into Property-xRM you are also investing into Microsoft. The real estate CRM Property Management Software leverages the latest in Microsoft technology with the best-in-class user experience. This combined with the best practices of the real estate industry over the last few decades makes Property-xRM a one-of-a-kind solution.
A CRM software for Property Management that gives more power to the users. Unlike most software for real estate, Property-xRM leverages the CRM engine and focuses on the customer journey. Nurture conversations with prospective owners and tenants, manage contract information, and share proposals, in addition to making provisions for payments – all through a single solution.
We’ve been using Property-xRM for managing our Sales and Leasing portfolio for a couple of years now, and I can’t say enough good things about it. It’s incredibly user-friendly and we also customized it to fit our needs. Plus, the support we’ve received has been fantastic—they’re always there when we need help. Overall, I highly recommend Property-xRM for anyone in the real estate industry. It’s made a big difference for us!
As a real estate developer, our customer journeys are important, and Property-xRM really helps with that. It functions like Microsoft for real estate operations. Our sales, operations, and finance teams access their specific data on one CRM platform, which has been very helpful. As a result, our lead-to-sale conversions have been up almost 25% using Property-xRM!
We have been using Property-xRM for over 5 years now. As an IT lead, I know for a fact that previous integration and scalability issues are not big issues anymore. We have built a real estate ecosystem around the solution with portals, extensions, and workflows for our specific processes. The business is comfortable using the solution and that’s what really matters to us.
Answers to the questions real estate developers, landlords and property managers ask when evaluating a real estate CRM on Microsoft Dynamics 365. Property-xRM is built and delivered by Metadata Technologies.
Property-xRM is a real estate CRM built on Microsoft Dynamics 365 CE for property developers, landlords, leasing companies and property managers. It runs property sales, residential, commercial and retail leasing, and facilities management in one system, from the first enquiry through booking, handover, lease renewal and maintenance. Because every team works on the same customer, unit and contract record, management sees the whole portfolio in one place instead of across spreadsheets and disconnected tools.
Yes. Property-xRM is a real estate CRM built on Microsoft Dynamics 365 CE and listed on Microsoft AppSource. It adds the records real estate teams need, such as projects, buildings, units, bookings, payment plans, leases, tenants and work orders, while teams keep working in the Microsoft tools they already use, including Outlook, Teams, Excel and Power BI. For a side-by-side view, see Property-xRM vs other CRMs.
Not out of the box. Standard Dynamics 365 is a general-purpose CRM: it handles contacts, leads, opportunities and service cases, but it has no concept of units, unit availability, payment plans, SPAs, lease contracts, rent schedules or renewals. Building that logic yourself means months of custom development and a system only your team can maintain. Property-xRM gives you a real estate-specific layer from day one, with the logic already built: unit inventory, holds, bookings, SPAs and payment plans for sales, and enquiries, viewings, contracts, renewals, move-in and move-out for leasing. Compare both routes in Build vs Buy Real Estate CRM.
Real estate developers, landlords, leasing companies, property and facility managers, and community and HOA managers use Property-xRM. It has 2,000+ users at 100+ companies in 12+ countries, managing more than 150 million sq ft of real estate. Customers include Alef Group, a leading real estate developer in Sharjah, and Al Thuriah, a UAE developer that cut task completion time by 50% after moving facilities management to Property-xRM.
Yes. Real estate companies replace legacy property management software such as Yardi or MRI with Property-xRM when they want sales, leasing and maintenance on one Microsoft Dynamics 365 platform instead of separate systems. Properties, units, tenants and lease records are migrated during implementation, and finance can stay in your ERP through standard integrations. Because Property-xRM runs on Dynamics 365, it is configured to your processes rather than forcing your teams into workarounds.
Yes. Property-xRM integrates with ERP systems including Microsoft Dynamics 365 Finance, Dynamics 365 Business Central, SAP and Oracle. Bookings, contracts, invoices, receipts and customer records flow between the CRM and finance, so sales and leasing teams see payment status without re-keying data, while finance keeps the general ledger in the ERP. Property-xRM also connects with payment gateways, property portals and Power BI; see real estate software integration for details.
Yes. Property-xRM supports Arabic and English with right-to-left layouts, multiple currencies and multiple companies in one system, which suits developers and landlords operating across the GCC. It supports the local processes real estate companies need in the region, including Ejari lease registration in Dubai, Ejar contracts in Saudi Arabia, DLD and Oqood requirements for off-plan sales, and ZATCA-compliant e-invoicing through the connected ERP. Government portal and payment gateway integrations are configured during implementation.
Yes. Because Property-xRM is built on Microsoft Dynamics 365, it works with Microsoft Copilot and the Power Platform. Sales and leasing teams use Copilot to summarise lead, unit and tenant records, draft follow-up emails and find information without building reports. Power Automate handles approvals and reminders, Power BI provides dashboards across sales, leasing and maintenance, and Power Pages can be used for tenant and buyer portals.
Yes. If your company already uses Microsoft Dynamics 365 Sales or Customer Service, Property-xRM is installed into the same environment, so existing contacts, accounts, users and security roles stay in place and real estate records such as projects, units, bookings and leases are added alongside them. Companies new to Dynamics 365 get a new environment set up as part of the Property-xRM implementation.
Property-xRM is built on Microsoft Dynamics 365, so it suits companies that work in the Microsoft ecosystem. If your company already runs Salesforce, Metadata Technologies also offers PropertyFlex, a real estate CRM built on Salesforce that adds sales, leasing and property management processes to an existing Salesforce org. Either way, you get a real estate CRM on the platform your teams already use, with one implementation partner.
Implementation time depends on scope: the modules required (sales, leasing, facilities management), the number of companies and countries, the volume of data to migrate and the integrations needed. Because the real estate logic is already built, most of the work is configuration, data migration and training rather than development, which makes it faster than a custom build on Dynamics 365. Many companies go live in phases, for example sales first, then leasing or facilities management, and receive a project plan with timelines after a scoping workshop.
Metadata Technologies, a Microsoft Solutions Partner focused 100% on real estate, builds, implements and supports Property-xRM. The team has completed 100+ implementations across 12+ countries, with offices in New York, Dubai and Kochi. After go-live, a dedicated support team handles user queries, upgrades and enhancements, so customers work with one partner for both the product and the service.
